Technical Problems with Visa System

We have made significant progress and issued most of the delayed visas worldwide. We are working to bring our systems back to full operational capacity.

We continue to prioritize immigrant visas, adoption cases, and emergency nonimmigrant visa cases. We are printing visas for these cases with very few delays.

We are aware of a small number of visa cases still in process because of system performance issues. We are working diligently to clear those cases.

Visa applicants are advised to expect delays of up to one week in addition to normal processing times. Please take this into consideration when making travel plans.

Please check with the embassy or consulate where you will apply for additional information.

Please see our FAQs for further information. 

Applicants who have an urgent need to travel to the United States may contact our Consular section (ConsularAsmara@state.gov) with their name, passport number, and nature of the emergency. Please understand that only true emergencies of an extraordinary humanitarian nature can be considered for exceptional handling.

We appreciate your patience as we work to resolve this matter and apologize for the inconvenience.